Tennessee Valley Authority
Step One
Conduct a Knowledge Loss Risk Assessment
This step in the process assesses the critical level of employees and positions and the expected attrition in order to assist management in focusing on the most significant knowledge issues.
|
Activity |
Tools |
Responsibility |
|---|---|---|
Establish
and orient Knowledge Retention Assessment (KRA) Review Team |
Guidelines
for a Knowledge Retention Assessment Review Team |
KRA Review Team Supervisor/Manager Line HR Shared Resources |
Determine
criticality of knowledge for selected positions and/or incumbents. |
Supervisor/Manager Line HR |
|
Review
attrition data for selected positions and/or incumbents and
any organization-specific critical
skills inventories. |
Work
force plan |
Supervisor/Manager Line HR |
Complete Knowledge Loss Risk Assessment |
Knowledge
Loss Risk Assessment Spreadsheet (80 kb, PDF) |
KRA Review Team Supervisor/Manager Line HR |
Review
and finalize Knowledge Loss Risk Assessment |
Knowledge
Loss Risk Assessment Spreadsheet (80 kb, PDF) |
KRA Review Team Supervisor/Manager Line HR |
Identify
positions/incumbents to include in the Knowledge Retention
Plan. |
Knowledge
Loss Risk Assessment Spreadsheet (80 kb, PDF) |
KRA Review Team Line HR |
| Inputs: | Outputs: | ||
|---|---|---|---|
| • | Work force plan (including attrition data) | • | Identification of positions/incumbents to be included in Knowledge Retention Plan |
| • | Current and anticipated job requirements | ||
| • | Employee skills and competencies | ||
| • | Organization-specific critical skills inventories | ||
