2000 tva annual
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retain customers and grow stakeholder support
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“The whitewater provided by TVA’s water releases on the Ocoee and at Rock Island provides Tennessee with some of the best paddling opportunities in the world. Dagger Canoe supports and encourages TVA’s efforts to provide increased green power alternatives and to continue reducing fossil fuel emissions. We also support their efforts in watershed protection and wildlife conservation.”

—Joe Pulliam, President, Dagger Canoe, Harriman, Tennessee

TVA’s success depends on the success of its customers. To prepare for greater competition and customer choice, TVA works cooperatively with the distributors of TVA power and with directly served customers to identify competitive products and services that will meet their future needs. In an increasingly competitive marketplace, TVA must be the electric supplier of choice in price, availability, reliability, quality and service.

Just as the competitive environment is changing for TVA, it is also changing for TVA’s customers. TVA is working closely with distributors and directly served industries through numerous initiatives to help give them a decisive edge.

Customer Initiatives

  • During fiscal year 2000 TVA began a Wholesale Energy-to-Market test program that gives distributors the opportunity to gain experience buying power on the open market and arranging for its delivery to TVA.
  • Variable Price Interruptible (VPI) Power is a new pricing program that offers significant price savings to those industries that can curtail their operations when the market price of electricity is highest. Programs like VPI help TVA ensure that adequate power supplies will be available to serve all customers in the Valley.
  • Through another pilot pricing program, Firm Fixed Price Buy-Back, TVA can purchase power back from customers. This helps TVA reduce its exposure to potentially high market prices while giving the customer the opportunity to sell back power to TVA.
  • To meet the needs of existing commercial and industrial customers in the Valley, TVA and distributors work together to provide engineering and technical expertise in all areas of energy use, including lighting, HVAC, wiring, industrial processes and load management. In addition to helping customers use energy more efficiently, these programs are instrumental in retaining jobs throughout the region.
  • TVA and distributors also have begun focusing attention on regional accounts—customers with multiple locations throughout the Tennessee Valley. An automated summary billing pilot will provide one bill to customers with multiple Valley facilities, which makes billing more convenient and allows a company to analyze utility costs across its operations.
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“TVA is a premier trading partner with us—TVA has been a customer for almost eight years. We provide TVA a variety of items, including welding supplies, welding consumables and welding machines, as well as labor and technicians on a subcontractor basis. We provide these items in a timely fashion in order for TVA to do its job for all its utility customers—and I’m one of those. I am part of the supply chain and also part of the customer base.”

—Bill Crawley, President, Southern Sales & Services Co. Inc., Memphis, Tennessee

Agreement on Restructuring
At the request of congressional members who represent the Tennessee Valley states, TVA, distributors of TVA power and TVA’s industrial customers jointly developed legislative language that would ensure equitable treatment for TVA and its customers under Federal restructuring legislation. This “TVA Title” was introduced as a stand-alone bill in Congress by Senators Bill Frist, Fred Thompson and Thad Cochran. The “TVA Title” would:

  • Bring the benefits of wholesale competition to the Tennessee Valley.
  • Continue to give TVA the right to build generation as needed to keep up with demand.
  • Place TVA’s transmission system under the oversight of the Federal Energy Regulatory Commission.
  • Not affect the continuance of TVA’s mandate to manage the Tennessee River system, thereby retaining the benefits to the Valley of TVA’s integrated operations of the river system.

Stakeholder Initiatives
A 20-member Federal Advisory Committee, the Regional Resource Stewardship Council, was created to advise TVA on the management of public water and land resources. Members represent a broad range of interests and geographically dispersed economic communities. Meetings are open to the public and serve as a forum for ongoing discussion about issues of importance to TVA stakeholders.

Green Group
A representation of such environmental organizations as the Sierra Club and the Tennessee Conservation League, the Green Group began meeting with TVA executives on a regular basis to exchange information and discuss issues of mutual importance to TVA and the organizations’ members.

Purchases From Valley Businesses
In fiscal year 2000 TVA spent about $850 million of its contract expenditures for materials and services with businesses with locations in the Valley. This includes more than $35 million to members of TVA’s Diverse Valley Businesses program and TVA’s Procurement Mentoring program.

 

 

 

 

 
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